At Webb’s Ford, we know we’re living through unprecedented times with a pandemic that has prompted the World Health Organization to urge everyone to practice social distancing. For a lot of us, that means staying at home.

Webb’s Ford remains focused on providing exceptional customer service, and with the enhanced cleaning and distancing guidelines, we look forward to keeping you and your vehicles safe. We also realize many of us still need to remain mobile.

At the very centre of everything we do, the safety and well-being of you — our customers — is a top priority. As we closely monitor the ever-evolving situation, we continue to take precautions to help protect both your health and that of our staff.

The steps we’re taking to help prevent the spread of the virus include:

• Heightening cleaning measures to the interiors of vehicles prior to performing any service as well as before returning them to customers. The cleaners that we use are approved by the Centers for Disease Control and Prevention (CDC) and are acceptable for the interior/exterior surfaces of all our Ford vehicles.
• Offering remote test drives, purchase and delivery on new or used vehicles
• Taking extra steps to help ensure our customer lounges are continuously cleaned and disinfected with approved supplies, as well as all parts, sales and service areas.
• Avoiding handshakes and other physical contact with customers, wearing gloves when handling customer vehicles and handing off keys.
• Instructing all dealership employees to stay home if they are experiencing any symptoms related to the COVID-19 (Coronavirus) outbreak until they have been approved by a licensed medical professional to return.

If you have any further questions about the cleaning process, please feel free to reach out to us.